Q: Are your candles really handmade?

A: Yes! Every candle is hand-poured in small batches by me (Heather). No factories, no mass production, just wax, scent, and a whole lot of love.

Q: Do the food candles really smell like the food?

A: They do! From cinnamon buns to chili dogs, the goal is scent-based nostalgia. People will be confused. That’s part of the fun.

Q: What kind of wax do you use?

A: - Soy and parasoy blends for most candles

     - Coconut wax for some jar candles

     - Gel wax for drink-style candles

     - Clean oils (no dyes) for diffusers in my Flickers West Pure line

Q: Are your candles hypoallergenic?

A: No candle is totally allergen proof, but my Flickers West Pure diffusers use clean, simple ingredients, great for sensitive noses.

Q: Do you take custom orders?

A: Sometimes! I love coming up with new creations when I have time. Message me with what you have in mind and I’ll let you know what’s doable.

Q: Where can I shop in person?

A: I’m in several Painted Tree Boutiques across OH, KY, PA, IN, and TN. Check out the Store locations page for more information.

Q: Is it weird that I want to eat one of your candles?

A: Honestly? No. But… please don’t. Also no. They're wax. I know they look delicious. Just no.

Q:  How long should I burn a candle for?

A:  For the love of wax, not all day. First burn should be 2–3 hours to get a full melt pool. After that, 3–4 hours max each burn. 

Q:  Do I need to trim the wick?

A:  Yes. Always. Before every burn. Quarter inch. Otherwise you’ll get a wild dancing flame and a smoke show nobody asked for.

Q:  Why is my candle tunneling?

A: Because you didn't give it time to melt all the way to the edges on the first burn. It's not mad, just disappointed.

​Q:  Are these safe for pets/kids/gremlins?

A:  Yes... as long as no one eats them or knocks them into curtains. Use common sense. You’ve got this!

​Q: Can I live in your candle workshop?

A:  Mentally? Sure. Physically? Probably not, I don't always work well with others. 

Q:  Why didn’t my candle use all the wax?

A: Because I make weirdly shaped candles. That’s kind of my thing.

Some designs won’t burn every bit of wax and that’s okay! 

Just break up the leftovers and toss them into a wax melter. 

No waste. No drama.

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